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"Are you cool with me being a manager?"

Podcast

Kyle, Steve’s employee, wants more specific, concrete, actionable feedback on his career, his skills, his abilities. Specifically on what it takes to be a manager. Steve is uncomfortable giving truly honest feedback. He just wants it to be 'all good.' Kyle has decided to talk with Steve about his need, again, and push a bit harder to receive the information he wants, needs and deserves. (10:25 minutes)

Click here to download as an MP3

Lessons Learned

  • Be persistent - Kyle already knows the Steve is not going to like this topic, so he will need to ask questions and make suggestions beyond where it feels comfortable.

  • Set a positive tone and language -Kyle likes the work and likes working with Steve, so it is not a matter of being dissatisfied.

  • Engage on options and negotiate on the solutions - The employee needs to have some ideas on what type of outcome he would like from this situation. Be willing to negotiate what the actual next step.

  • Create a plan - Once you do decide on a plan of action, determine exactly how you will implement it. Who will do what and when will they do it, etc.?

Download Lessons Learned



January 24, 2013 in Executive Interventions |

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