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    I attended two of the Courageous Conversations seminars recently. Your seminars provided me with balance and the tools I needed to realize a career decision. I just wanted to thank you and to let you know this. Your seminars really helped me to think this decision through and weigh all of the possiblities. They also gave me a fundamental insight into the fact that I can engage in a courageous conversation not only with others but with myself. Thank you for helping me to muster the courage to change an unworkable situation and the courage to explore new challenges. University Employee
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    PodcastWatch and listen to Tanya Snyder, Director, Management and Organizational Development, Altria Corporate Services, talk about her experience working with The Mulvaney Group. (05:11)

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Categories

« CEO to Executive - "I know what he is going to say" | Main | Executive Intervention: "Fix the Unfixable" »

"Do you think you should be doing that?"

PodcastWhat a great client event last night. The launch went off without a hitch, the drinks were flowing freely, and everyone seemed to enjoy themselves. Except that you saw two of your colleagues, tucked away in the corner, in physical contact that may not have been the most appropriate time and/or place. You decide to talk to your friend/colleague about this behavior. (12:25)

Click here to download as an MP3

Lessons Learned:

  • Be specific about the consequences - "...something bad might happen" is what caught Chris' attention.
  • Support the policy - Pat's not sure it is a problem, but worried that it could be.
  • Focus on the impact - Chris' intentions are not what is at issue - it's the behavior and the impact.
  • Be a friend - Pat raised the issue because Chris is a friend and cares about what happens to her.

Download Lessons Learned

September 09, 2010 in Diversity Conversations |

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