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« Tim to do podcasting at Out & Equal in Austin, TX | Main | "What are you wearing?" »

"Do you have to stand so close?"

PodcastSteve’s boss stands too close to him for comfort. So much so, that Steve has a hard time concentrating on the task at hand because he is focused on the lack of air between him and his boss, Mark. He decides he has to say something to Mark.

Because the volunteer who played the boss, Mark, did such an amazing job, our Lessons today are geared towards being on the receiving end of this conversation. (14:05)

Click here to download as an MP3

Lessons Learned:

  • Be open to the request - Listen to the employee. Acknowledge it must be hard to raise the issue.
  • Reassure the employee - Let him know it is OK to talk about this situation.
  • Be willing to have multiple conversations - A plan has been created, but will need to be adjusted over time. Be open to multiple conversations.
  • Avoid "suck it up" - I have nothing to add to the headline.

Download Lessons Learned

September 09, 2008 in Diversity Conversations |

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Contact

  • The Mulvaney Group, Inc.
    1040 First Avenue, #319
    New York NY 10118
    800.822.0917 (voice)
    212.755.2236 (voice)

About Courageous Conversations

Kudos

  • "Tim Mulvaney has been an incredible resource"
    "I know I've mentioned this in this past but wanted to reiterate once again more formally. Tim Mulvaney has been an incredible resource to the Affinity Groups. He has really ignited our initiative and he has been instrumental with helping us put together an action plan, implement it, and ensure there is a coordinated effort amongst the groups. He continuously prods us and gets on all of our busy calendars to make sure we keep moving forward. He does all of this with constant enthusiasm and a can-do attitude." Affinity Group Leader, Director, Financial Services Provider
  • "What Courageous Conversations did for me"
    I attended two of the Courageous Conversations seminars recently. Your seminars provided me with balance and the tools I needed to realize a career decision. I just wanted to thank you and to let you know this. Your seminars really helped me to think this decision through and weigh all of the possiblities. They also gave me a fundamental insight into the fact that I can engage in a courageous conversation not only with others but with myself. Thank you for helping me to muster the courage to change an unworkable situation and the courage to explore new challenges. University Employee
  • "You're willing to try anything"

    PodcastWatch and listen to Tanya Snyder, Director, Management and Organizational Development, Altria Corporate Services, talk about her experience working with The Mulvaney Group. (05:11)

    View Tanya's Story in Flash Player

  • "I love what you're doing"

    PodcastListen to a voicemail from Merideth (Leadership Development, west coast bank) as she talks about how she is using the various podcasts, downloads, and resources on the site. (01:45.)

  • PodcastBCBSMN reduces minority employee attrition by over 50%. (01:40.)

  • "...a half-million dollars in new business"
    "In business terms, it meant a half-million dollars in new business" - Trey Birdsong, Director, The Coleman Center.

    Click here to download a sampling of client letters we have received over the years.

Clients Include

  • Aegis Media Americas
    Alliance for a Healthier Generation
    Altria Corporate Services
    Bank of New York Mellon
    Best Buy Company
    Blue Cross Blue Shield of Minnesota
    Brookdale University Hospital and Medical Center
    Brooklyn Public Library
    Cargill
    Citigroup
    Collegiate Church Corporation
    Columbia University
    Consumers Union (Consumer Reports)
    Credit Suisse
    Didit
    Fairview Health Services
    Fallon Worldwide
    Federal Reserve Bank of Minneapolis
    Goodwin|Procter LLP
    Hennepin County Public Library
    Liquidnet
    Lutheran Services in Iowa
    Medtronic, Inc.
    Pershing LLC
    Phillips Eye Institute
    Prudential Financial Services
    RBC Dain Rauscher
    Simpson Thacher & Bartlett
    Standard Americas Bank
    Torys LLP
    United Auto Workers – GM
    United States Tennis Association
    Volunteers of America

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