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« "Can I take back what I said?" | Main | Why listen to those who are different? »

"Do me a favor?...Stop denying the Holocaust"

PodcastAdrian’s coworker, Mahmoud, continually expresses his views about the Holocaust. He insists, despite it being one of the most documented atrocities in history, that the size, scale and truth of the period is in question.

Adrian decides he needs to say something to Mahmoud about this because it is impacting his ability to work effectively with him. (17:45)

Click here to download as an MP3

Lessons Learned:

  • As soon as possible - Don't let the anger, frustration, disbelief build up to impede the ability to engage in the conversation effectively.

  • Decide on the agenda - Is it about the Holocaust itself, or Mahmoud's behavior? Decide before the conversation begins.

  • Avoid inflammatory language - It just doesn't help resolve the problem.

  • Be willing to leave the conversation - for now - Take a break when it gets too heated.

Download Lessons Learned



November 05, 2007 in Diversity Conversations |

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