Lesson #8 - Talk

Step Five of the Relate Model is to Talk. Did I go beyond hello? (03:50).

All the moving parts of the conversation - listening, asking questions, challenging my own certainties and assumptions - come into play. I need to stay in the conversation and work hard to gain understanding of how my conversation partner sees the current situation.

Download The Relate Model and worksheets before viewing the video.

The Relate Model:

Rapport - Do you know how you will start the conversation?

Engage & Encourage - Did you demonstrate your willingness to take a risk?

Listen - Are you sincerely curious about the other perspective?

Ask & Acknowledge - Does your conversation partner feel heard and respected?

Talk - Did you go beyond hello?

Examine - Do you feel more at ease approaching this person again?

Talk to you soon, Tim.