Lesson #5 - Engage and Encourage

Step Two of the Relate Model is to Engage and Encourage with my conversation partner. (03:46).

In this step, I want to raise the discussion topic and then demonstrate my willingness to take a risk by exposing something personal about myself regarding the topic. At this point we are both demonstrating courage just by being in the conversation. My job, as the initiator of this dialogue, is to take a little more risk than the receiver to put myself at ease as well as demonstrate my true intentions.

Download The Relate Model and worksheets before viewing the video.

The Relate Model:

Rapport - Do you know how you will start the conversation?

Engage & Encourage - Did you demonstrate your willingness to take a risk?

Listen - Are you sincerely curious about the other perspective?

Ask & Acknowledge - Does your conversation partner feel heard and respected?

Talk - Did you go beyond hello?

Examine - Do you feel more at ease approaching this person again?

Talk to you soon, Tim.