Courageous Conversations - To fix the unfixable



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If you and your organization want to take up Barack Obama's call for a national dialogue on race, then Courageous Conversations can help you do just that.

Here is my commentary on how Courageous Conversations has helped others to engage in that dialogue. (03:55)

View movie as Quicktime.

Talk to you soon, Tim.

"What is with you people?"

PodcastCalvin has been working on a project for his boss for months. The information for the report comes from all the other business units. He has been in contact with at least one representative from each unit to collect and analyze the data.

Calvin's boss continually changes what he wants and how he wants it. Calvin has to go back to the units to ask for more and different information.

Celia, one of the units' representatives snaps, and takes Calvin to task on this latest request. He needs to take the heat without "selling out" his boss, the process, or his unit. (15:30)

Click here to download as an MP3

Lessons Learned:

  • Listen - "I really felt like he was hearing me, I had no where to go."
  • Be truthful - Don't promise changes, resolutions or resources you can't honestly provide.
  • Demonstrate your empathy - Calvin understood what he was asking was a burden on the business unit.
  • Be prepared - If there alternatives, offer them. If there isn't, don't.
  • Be unabrasive - Strong-arm tactics will not get you the result you need.

Download Lessons Learned

Breaking the Sound Barrier: Podcasting and Training

T&D Magazine just published my article on using podcasting in training. T&D is ASTD's publication on the latest trends in training and development.

Pick up a copy of the magazine or you can purchase a copy of the article on ASTD's website.

Then, let me know how I can either teach you and your colleagues how to create your own podcasts. Or I can create them for you.

Either way, check out my latest article.

Talk to you soon, Tim.

Learn to Podcast with Tim at ASTDNY

One of the new things I do is take my knowledge of podcasting and help others learn this new skill.

On May 21, I have been invited to work with the ASTD-NY Media SIG to do a seminar on building podcasts, the how-to's, and the what not to do's.  The Media SIG was on outgrowth of the New Media Panel Discussion back on March 11, 2008.

Turns out that folks are very interested in learning about how to podcast.  And interestingly enough, AdAge just had a story about podcasting today.

And finally, watch the May 2008 T&D magazine for my article on podcasting.

Talk to you soon, Tim.

Courageous Conversations at ASTD-LA

Check out Marc Levine's recently published article for the ASTD-Los Angeles Chapter's Interchange newsletter - "Spring Gardening with Courageous Conversations"

Tim invited back to ASTDNY Metro

I have been invited back to speak at the ASTDNY Metro Chapter's Consultant's Special Interest Group on Thursday, May 1.

The SIG member consultants meet together for common interest dialogue and networking. Last fall we began a conversation on how to sell and market our services. As an independent consultant for the last 15 years, I have been down this path before to answer the question - how do I distinguish myself in the marketplace?

On May 1, I will once again lead a conversation to help each member answer this question for him/herself.

So, if you are a learning and development consultant who is looking for some help, guidance and networking, join us on May 1 for another lively, interactive discussion.

See you then, Tim.

Register: ASTDNY Metro Chapter

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About Courageous Conversations

Contact

  • The Mulvaney Group, Inc.
    Empire State Building
    350 Fifth Avenue, Suite 3304
    New York NY 10118
    800.822.0917 (voice)
    212.755.2236 (voice)
    212.475.1760 (fax)

Kudos

  • "What Courageous Conversations did for me"
    I attended two of the Courageous Conversations seminars recently. Your seminars provided me with balance and the tools I needed to realize a career decision. I just wanted to thank you and to let you know this. Your seminars really helped me to think this decision through and weigh all of the possiblities. They also gave me a fundamental insight into the fact that I can engage in a courageous conversation not only with others but with myself. Thank you for helping me to muster the courage to change an unworkable situation and the courage to explore new challenges. University Employee
  • PodcastWatch and listen to Tanya Snyder, Director, Management and Organizational Development, Altria Corporate Services, talk about her experience working with The Mulvaney Group. (05:11)

    View Tanya's Story in Flash Player

  • PodcastListen to a voicemail from Merideth (Leadership Development, west coast bank) as she talks about how she is using the various podcasts, downloads, and resources on the site. (01:45.)

  • PodcastBCBSMN reduces minority employee attrition by over 50%. (01:40.)

  • "In business terms, it meant a half-million dollars in new business" - Trey Birdsong, Director, The Coleman Center.

    Click here to download a sampling of client letters we have received over the years.

Clients Include

  • Aegis Media Americas
    Alliance for a Healthier Generation
    Altria Corporate Services
    Best Buy Company
    Blue Cross Blue Shield of Minnesota
    Brookdale University Hospital and Medical Center
    Brooklyn Public Library
    Cargill
    Citigroup
    Collegiate Church Corporation
    Columbia University
    Consumers Union (Consumer Reports)
    Credit Suisse
    Deluxe Corporation
    Fairview Health Services
    Fallon Worldwide
    Federal Reserve Bank of Minneapolis
    Goodwin|Procter LLP
    Hennepin County Public Library
    Liquidnet
    Lutheran Services in Iowa
    Medtronic, Inc.
    Pershing LLC
    Phillips Eye Institute
    Prudential Financial Services
    RBC Dain Rauscher
    Simpson Thacher & Bartlett
    Standard Americas Bank
    Torys LLP
    United Auto Workers – GM
    United States Tennis Association
    Volunteers of America